B2C-SOLUTION-ARCHITECT EXAM STUDY GUIDE | B2C-SOLUTION-ARCHITECT VALID EXAM OBJECTIVES

B2C-Solution-Architect Exam Study Guide | B2C-Solution-Architect Valid Exam Objectives

B2C-Solution-Architect Exam Study Guide | B2C-Solution-Architect Valid Exam Objectives

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The Salesforce Certified B2C Solution Architect B2C-Solution-Architect certification is a unique way to level up your knowledge and skills. With the Salesforce Certified B2C Solution Architect B2C-Solution-Architect credential, you become eligible to get high-paying jobs in the constantly advancing tech sector. Success in the Salesforce B2C-Solution-Architect examination also boosts your skills to land promotions within your current organization. Are you looking for a simple and quick way to crack the Salesforce B2C-Solution-Architect examination? If you are, then rely on B2C-Solution-Architect Exam Dumps.

Salesforce B2C-Solution-Architect certification exam is designed for individuals who possess a deep understanding of the Salesforce Commerce Cloud B2C solution architecture. Salesforce Certified B2C Solution Architect certification validates the candidate's expertise in designing and implementing complex B2C e-commerce solutions on the Salesforce platform. B2C-Solution-Architect Exam evaluates the candidate's knowledge of the Commerce Cloud platform, data modeling, integration, and architecture, making it one of the most sought-after certifications in the Salesforce ecosystem.

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B2C-Solution-Architect Valid Exam Objectives | B2C-Solution-Architect Valid Test Objectives

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Salesforce Certified B2C Solution Architect Sample Questions (Q28-Q33):

NEW QUESTION # 28
A holding company owns and operates a large number of brands internationally. They are interested in migrating to a Salesforce multi-cloud solution to optimize IT spending across the brands. The brands would like to operate B2C Commerce sites supported by Service Cloud for their agents, and use Marketing Cloud to drive consumer engagement.
Given that the company has operations and customers in multiple countries around the world, which two recommendations should a Solution Architect make to ensure that customer experiences are compliant with all domestic and international regulations related to data privacy and security7 Choose 2 answers

  • A. Use a Service Cloud instance in every market in which they operate to ensure that data residency requirements are fulfilled.
  • B. Consider implementing enhanced transaction security to apply appropriate actions to monitor and control Service Cloud user activity.
  • C. Consider implementing Customer Data Platform (CDP) to ensure compliance with data protection laws.
  • D. When implementing an B2C Commerce storefront, consider providing shoppers a mechanism to download their data.

Answer: C,D

Explanation:
These answers are correct because they are recommendations that can help ensure that customer experiences are compliant with all domestic and international regulations related to data privacy and security. Providing shoppers a mechanism to download their data can help comply with the right to access and portability under GDPR and other laws. Implementing Customer Data Platform (CDP) can help comply with data protection laws by providing tools to manage consent, preferences, and identity resolution across multiple channels and touchpoints. References: https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_gdpr.htm&type=5
https://www.salesforce.com/products/customer-data-platform/overview/


NEW QUESTION # 29
Refer to the exhibit.

A company plans to adopt Salesforce for a number of their needs, including an internal CRM, a public B2C Commerce storefront with order management functionality, and an extensible API framework to integrate with other systems, as well as marketing automation. The overall system landscape of the proposed solution is shown above.
Which three considerations are important for this scenario? Choose 3 answers

  • A. Order Management System (OMS) is a B2C Commerce product but it does not run natively on the core Salesforce Platform.
  • B. Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Order Management System (OMS) run on the same physical platform and share a common data model.
  • C. Tableau requires MuleSoft in order to access data outside of the Salesforce Platform.
  • D. The Salesforce Platform can be used for customer master and consent management, or it can Integrate with a third-party Master Data Management system.
  • E. Marketing Cloud enables personalization, journey orchestration, and cross-channel messaging.

Answer: A,B,D

Explanation:
Option A is correct because the Salesforce Platform can be used for customer master and consent management, or it can integrate with a third-party Master Data Management system. This is an important consideration for this scenario, as it affects the data quality, security, and governance of customer data across multiple Salesforce clouds and systems.
Option C is correct because Order Management System (OMS) is a B2C Commerce product but it does not run natively on the core Salesforce Platform. This is an important consideration for this scenario, as it affects the integration, performance, and scalability of OMS with other Salesforce clouds and systems.
Option D is correct because Marketing Cloud enables personalization, journey orchestration, and cross-channel messaging. This is an important consideration for this scenario, as it affects the marketing strategy, campaign design, and customer engagement of the company.
Option B is incorrect because Tableau does not require MuleSoft in order to access data outside of the Salesforce Platform. Tableau can connect to various data sources using native connectors or custom connectors without relying on MuleSoft.
Reference:
[Get Started with B2C Solution Architect Cert Prep - Trailhead]
[Certification - B2C Solution Architect - Trailhead]
B2C Solution Architect Certification Guide | Salesforce Ben


NEW QUESTION # 30
Northern Trail Outfitters (NTO) wants to bring data from across all parts of their Salesforce Customer Success Platform Into the Marketing Cloud account. A Solution Architect recommends using Synchronized Data Sources In Contact Builder and Marketing Cloud Connect to Integrate multiple business units In their account.
Which API does the Solution Architect need to use with Marketing Cloud Connect for this integration?

  • A. Streaming API
  • B. Tooling API
  • C. SOAP API
  • D. REST API

Answer: D


NEW QUESTION # 31
Northern Trail Outfitters (NTO) hosts a customer care portal using Service Cloud. The portal uses Marketing Cloud for customer interaction for a number of use cases, including customer sign-up and updates on togged cases. NTO has decided that the connectors provided by Salesforce are not flexible enough for their needs, so they would like to explore a programmatic approach for doing so.
Which two considerations should a Solution Architect point out to NTO as it moves forward to integrate the Service Cloud portal with Marketing Cloud for customer interaction? Choose 2 answers

  • A. The Marketing REST API calls are asynchronous, with timeout values of 120 for non-tracking operations and 300 seconds for tracking and data retrieve operations.
  • B. The Marketing REST API uses XML request and response bodies and resource endpoints to support multi-channel use.
  • C. NTO can use Marketing Cloud SOAP API for integrating with Service Cloud.
  • D. NTO can use Marketing Cloud REST API for integrating with Service Cloud.

Answer: B,D


NEW QUESTION # 32
An organization has a product catalog containing 500,000 unique SKUs and a total customer base of approximately 3 million customers, of which 250,000 are active in a given month. In order to better understand shopper behavior and build customer marketing journeys tailored to customer personas. the organization wants to track each product view event per customer and SKU across its commerce storefront.
Which integration and data storage architecture should a Solution Architect recommend to support this goal?

  • A. Store in a Marketing Cloud Data Extension, and use the Marketing Cloud APIs to update from B2C Commerce when a product is viewed on the storefront.
  • B. Leverage collect.js on the B2C Commerce storefront to track product page views which can be segmented in journeys using decision splits.
  • C. Store as records in Salesforce Platform custom objects, and use the Salesforce APIs to update from B2C Commerce and Marketing Cloud when a product is viewed on the storefront.
  • D. Store as B2C Commerce custom objects and, using jobs, transfer the data to Marketing Cloud on an hourly basis.

Answer: B

Explanation:
Leveraging collect.js on the B2C Commerce storefront allows the organization to track product page views and other web analytics data using Marketing Cloud's Einstein Web Recommendations feature. This data can be used to segment customers in journeys using decision splits based on their product interests and behaviors.


NEW QUESTION # 33
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